Tech Docs Pro
88% of Customers Expect Self-Service
Can your Help Center Deliver?
Our Technical Writers Can Help
Tech Docs Pro specializes in helping SaaS companies produce end-user documentation. We work with companies to start things like online help centers and guided tours from scratch or maintain an existing set of documentation with product updates.
Partner with us to keep your users happy and subscription numbers up. It all starts with scheduling a low-cost consult!
What Kind of Services Do We Offer?
Knowledge Base Hierarchies and Organization
Knowledge Base Articles
Guided Tour Scripts and Recommendations
Style Guides and Article Templates
Help Center Reviews and Recommendations
Software Recommendations
Knowledge Base Version Management and Updates
Release Notes
And More!
What Our Customers Say
CEO
Chris Muench - PHP Point of Sale
"Tech Docs Pro has been instrumental in helping improve/rewrite a ton of my documentation for my point of sale application. The documentation has reduced support tickets from 80-90 a week to 40-50 a week which has been a huge time saver and positive ROI!
My technical writer was easy to work with and even made video scripts for my application. I would highly recommend Tech Docs Pro!"
Co-founder & COO
Alfons Musry - SION
“I recently worked with Tech Docs Pro on a project to create an online help center and end-user documentation for our company. From start to finish, our technical writer was a pleasure to work with. They were professional, communicative, and always kept us informed on the progress of the project.
They were able to take complex technical concepts and distill them into clear and concise language that our users could easily understand. The attention to detail and thoroughness in their work ensured that the end product was of the highest quality.
Overall, I would highly recommend Tech Docs Pro for any end-user technical writing. Their skills, professionalism, and dedication to delivering a high-quality product make them an asset to any team. Thank you, Tech Docs Pro, for all your hard work on this project!"
Content Strategy Manager and Product Marketing Specialist
Ian McKinnon - Rosetta.ai
"Customer retention is a cornerstone of SaaS success and a killer help center makes it easier for clients to onboard and stay on. Tech Docs Pro gets this! Tech Docs Pro leads with that idea on their site and put it into practice for us.
Our technical writer thoughtfully planned out content that eases onboarding, daily use, and even shows the value of staying on and upgrading plans. They also made a style guide for us to refer to when we do updates. For the next big update though, we'll definitely be calling Tech Docs Pro back!"
Co-founder
Alen Bubich - SHP
"Easy to work with. Excellent results. 10 out of 10 would recommend Tech Docs Pro to anyone!"
Head of Customer Experience
Tiffany Reedy - Broadstreet Ads
"We recently teamed up with Tech Docs Pro to spruce up our entire info site. Our technical writer Kate took it from meh to top-notch, making the content super easy for our users to digest. Kate nailed it with the details, especially in image sizes and keeping everything consistent.
Whether it was simple how-to guides or tricky developer articles, she tackled it all without breaking a sweat. Plus, she's quick on the draw and super friendly.
No doubt, Tech Docs Pro is our go-to for anything in this arena – wouldn't have it any other way!"
Where to Start
Service Bundles
Best for when you're just starting to create user documentation for your software or need a major overhaul of existing help centers. Example scenarios:
- Starting a New Help Center
- When You Have No End-User Documentation
- Managing an Entire Help Center Overhaul
- You Need an Article Plan for Employees
Hourly Projects
Best for when you already know exactly what needs to go in your help center but just don't have the time or employees to get it done. Example scenarios:
- Already Fully Planned Projects
- You Have a List of Articles You Want Written
- When You Just Need Existing Articles Tweaked
Monthly Services
Best for when you already have your help center and just need timely and regular maintenance as your software changes and grows. Example scenarios:
- Frequent Bug Fixes and Release Notes
- Articles for New Features
- UI Changes and Updates
- Product Banners and Announcements
Feeling Overwhelmed?
We're here to make this as easy as possible for you. Contact us now to set up a consultation with one of our experts.
We can help you figure out where to start on new projects, how to overhaul old documentation, and how to make your end-user documentation wow.